Frequently asked questions
How long will my order take to arrive?
Please allow approximately 5–15 days for your order to be dispatched. UK orders are then sent using Royal Mail Tracked 48, while international delivery usually takes a further 5–10 working days depending on the destination.
Can I return or exchange my order?
We currently only accept returns and issue refunds for items that arrive damaged or defective. Please contact us within 7 days of delivery with your order number and clear images of the issue.
Returns are not accepted for sizing or fitting issues, so please check the size guide carefully before purchasing.
Do you offer any discounts?
Yes. Sign up to our newsletter to get 10% off your first order. Discount terms and conditions may apply.
Can I buy now and pay later?
Yes, Klarna is available at checkout, allowing eligible customers to spread the cost of their order. Available payment options and approval are determined by Klarna.
How can I contact COLDFRONTT?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
