Privacy policy

Last updated: July 30, 2026

COLDFRONTT operates this store and website, including all related content, features, and services, to provide you with a curated shopping experience. COLDFRONTT is powered by Shopify. This privacy policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the services, or otherwise communicate with us. Where this privacy policy conflicts with our terms of service, this privacy policy governs matters relating to your personal information.

By using the services, you acknowledge that you've read and understood this privacy policy.

PERSONAL INFORMATION WE COLLECT

Depending on how you interact with us, we may collect contact details such as your name, billing and shipping address, phone number, and email; financial information including payment card details, transaction details, and payment confirmations; account information such as your username, password, security questions, and preferences; transaction information covering items viewed, added to cart, purchased, returned, or exchanged, along with your order history; communications, including anything you share when contacting us; device information such as your browser, network, IP address, and other identifiers; and usage information describing how you interact with and navigate the services.

WHERE THIS INFORMATION COMES FROM

We collect information directly from you when you create an account, use the services, or contact us; automatically through cookies and similar technologies as you use the services; from service providers who process data on our behalf; and from partners or other third parties.

HOW WE USE IT

We use your information to provide and improve the services, processing payments, fulfilling and shipping orders, managing your account, handling returns and exchanges, enabling reviews, and personalising your shopping experience. We use it for marketing purposes, such as sending promotional communications and showing relevant ads based on your activity, where permitted. We use it for security and fraud prevention, including authenticating accounts, securing payments, and detecting unlawful or malicious activity, you're responsible for keeping your account credentials confidential. We use it to provide customer support and maintain our relationship with you. And we use it for legal compliance, including meeting legal obligations, responding to lawful requests, and enforcing our terms and policies.

HOW WE DISCLOSE INFORMATION

We may share personal information with Shopify and other vendors performing services on our behalf, such as payments, analytics, and fulfilment. We may share it with marketing and business partners for advertising purposes, you may have the right to opt out of this depending on where you live. We may share it with third parties when you direct or consent to it, such as for shipping or social logins. We may share it with our affiliates or wider corporate group. And we may share it with relevant parties in connection with a business transaction such as a merger, or where required to comply with law, respond to legal requests, or protect our rights and the rights of others.

SHOPIFY

The services are hosted by Shopify, which processes your data to help provide and improve the services, including through enhanced features that use data from your interactions with our store and other Shopify merchants. In these cases, Shopify is responsible for your personal information and for handling related requests. Learn more via the Shopify Consumer Privacy Policy, or exercise your rights through the Shopify Privacy Portal.

THIRD-PARTY LINKS

The services may link to third-party websites. We aren't responsible for their content, privacy practices, or security. Please review their policies independently. Linking to a site doesn't imply our endorsement of it.

CHILDREN'S DATA

Our services aren't intended for children, and we don't knowingly collect personal information from children under the age of majority in your jurisdiction. If you're a parent or guardian and believe your child has shared personal information with us, contact us to request its deletion. We have no actual knowledge of selling or sharing personal information belonging to anyone under 16.

SECURITY & RETENTION

No system is fully secure, and we can't guarantee perfect protection. Avoid sending sensitive information through unsecured channels. We retain personal information only as long as necessary to maintain your account, provide the services, meet legal obligations, or resolve disputes.

YOUR RIGHTS

Depending on where you live, you may have the right to access or know what personal information we hold about you, to delete personal information we hold, to correct inaccurate information, and to port your data to a third party. You may also have the right to opt out of the sale or sharing of your data or its use for targeted advertising, and we honour Global Privacy Control signals where applicable. You can manage communications by unsubscribing from promotional emails at any time; transactional emails, such as order updates, will still be sent.

If you're in the UK or EEA, you may also have the right to object to or restrict our processing of your data for certain purposes, and to withdraw consent where we rely on it, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us using the details below. We may need to verify your identity, and may allow an authorised agent to act on your behalf with appropriate proof. We won't discriminate against you for exercising your rights, and will respond within the timeframes required by law.

COMPLAINTS

If you have concerns about how we handle your personal information, contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

INTERNATIONAL TRANSFERS

We may transfer, store, and process your personal information outside your country of residence. Where data leaves the EEA or UK, we rely on recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses, unless transferring to a country already deemed to provide adequate protection.

CHANGES TO THIS POLICY

We may update this privacy policy periodically to reflect changes in our practices or for legal or operational reasons. Updates will be posted here, and notice will be given where required by law.

CONTACT

For questions about this privacy policy or to exercise your rights, please contact us at cldfntt@gmail.com.